FIG. 05 — FAQ
What's the minimum order quantity (MOQ)?
OEM/ODM programs start at 50 pieces per design. Stock wholesale items can often be trialed in smaller quantities — ask us for the current trial-pack minimum.
How long does sampling take?
A confirmed sample is typically ready in about 15 business days from artwork and spec sign-off.
What can actually be customized?
Paddle-face graphics and colorway, weight range, grip material and size, edge-guard color, private logo, and retail or gift-box packaging.
What payment methods do you accept?
T/T bank transfer and PayPal for samples. Bulk orders typically run on standard trade terms — for example 30% deposit with the balance before shipment.
How are orders shipped?
Samples go out by express courier (DHL/FedEx). Bulk orders ship by air or sea freight, with EXW, FOB or CIF terms available.
Do the paddles meet USA Pickleball standards?
Materials and construction follow USA Pickleball approved specifications for thickness, edge and surface. Support for formal certification submission is available on request.